PROBLEM OF LOAD DRIVER

[RM17]

I have a problem  in my laptop. There is  no hard disk partition show  during window installation. The message is  Load Driver show on screen. I have no driver for this type of message.

[A4Apollo]

Hey there! @RM17, Welcome to HP forums.

I understand you are getting load driver during Windows installation on your PC.

Don't worry I'll to help you out.

Did you make any software or hardware changes on your PC?

Are you using HP recovery discs to reinstall windows or retail windows disc?

Please provide the complete error to assist you better.

This issue occurs for one of the following reasons:

The installation DVD is removed during the setup process.
A low-quality DVD was used to create the installation DVD. 
The speed at which the installation DVD was burned was too fast. 
The DVD drive cannot read the media.
The ISO file is corrupted.

Try performing recovery using the recovery discs.

If you don't have a set of recovery discs, please contact HP support and order a set of recovery discs.

Link to contact HP.

I'll watch your reply!

Take Care! 🙂

[RM17]

HI mr. Robot

 I did not any hardwardware changes. But i want to install window 7 with pen drive. My system already on window 10.When

I just install window 7 then i see all the partition. But the first error was window can not  create partition. I have delete some patition. Again there was was a problems the window setup can not proceed. I have formate the  c drive but window cannot processed the setup. But There are  no problem  solved i have restart my install with restart pc. But I was surprising there were no any partition  only option  load driver  and browse. I click browse on click on c drive. There was  a message dispaly you have to format the c drive for use

[RM17]

Hello mr Robot

 may be iso damage but i tried a differnt usb bootable pen drive for format the pc but again the  message show load drivers.

[Rainbow23]

Hi @RM17,

Thank you for your reply, I'll be more than glad to help you.

I understand that the issue still persists after following the steps provided in the previous interaction.

It looks like you were interacting with @A4Apollo, but he is out of the office today so I'll take over from here.

In order to assist you better, please let us know the model number of the unit by checking the link: https://support.hp.com/us-en/document/c03754824

We recommend to install the original operating system that came with the computer.

Let me know if you are trying to install the original operating system that came with the computer.

You have a good day ahead.

[RM17 · Accepted solution]

I HAVE REFORMATTED THE PEN DRIVE FROM OTER PC. AND REDOWNLDOWNLOAD ISO IMAGE FROM OTHER PC. THEN I START INSTALLATION THEN HARD DISK SHOW. THEN I WAS ABLE TO INSTALL WINDOW.