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‎09-24-2019 11:51 PM

HP Recommended
Product: Pro book 440
Operating System: Microsoft Windows 10 (64-bit)

After starting my laptop black screen apper with massage after that continue beep sound and keyboard not working please help me with thisIMG_20190924_200001395.jpg

 

1 REPLY 1

‎09-25-2019 12:10 AM

HP Recommended

Hi,

This usually indicates a Hard Drive failure. The notebook is trying to boot from the network.

So, first, you should try performing HP Hardware diagnostics at boot and see if there are any Hardware problems.

Turn off the PC by holding the power button. Turn on PC and continously keep pressing ESC until startup menu appears and then press F2 to enter diagnostics. Try the fast test, or at least the hard drive test.

See if there are any hardware errors.

 

Let me know,

David

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