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Locked

‎08-29-2020 04:54 PM

HP Recommended
Product: Hp mini
Operating System: Microsoft Windows 10 (64-bit)

my son  was on the laptop and Have somehow edit password and can't you on the computer at all and he is only 7 so he doesn't remember what he put how can I reset the computer to at least a point where I could just click enter to sign in and get on well together

 

1 REPLY 1

‎08-29-2020 05:44 PM

HP Recommended

HI Klutch

 

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

But if the problem is in Windows password, you can try this webiste; https://support.microsoft.com/en-us/help/4490115/windows-change-or-reset-your-password

 

Thanks for your understanding, stay safe. 

I work on behalf of HP.
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