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HP Recommended
Notebook HP ENVY 15-j037el
Microsoft Windows 10 (64-bit)

Hi at all,

I accidentally formatted the recovery partition that contains the factory data , there is a way to re-create it ?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Gius94

 

There are two ways to do this, and the first might NOT work.

 

IF you haven't done anything to the PC since you removed the Recovery partition, you might be able to restore is using these free partitioning tools:

Recover Data in 3 Steps With MiniTool Power Data Recovery Free Edition - MajorGeeks

Best Free Partition Manager for Windows | MiniTool Partition Free

 

IF those don't work, the only other way is to restore your PC to its original condition using HP Recovery Media.

 

This is a set of DVDs and a CD, or USB stick, that will erase the hard drive (removing all data, settings, and applications, reinstall the original OS, drivers, and some HP Utilities. In some cases, you may be able to order a USB stick instead of disks.  You have to order these from HP; they can not be downloaded.

You can look online for Recovery Media starting with the linked paged: http://support.hp.com/us-en/drivers

Once there, input your Product name or number. On your Software and Drivers Download page, select your Operating System and and Version. Click "Update".  If HP Recovery Media is available for your machine, down near the bottom of the page, you will see an entry for Order Recovery Media-CD/DVD/USB. Click the "+" symbol to expand that entry and click on Order Media for details.

Or, if you prefer, you can do the same by contacting HP Customer Service:

If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!

 

If HP no longer provides Recovery Media for your model, a couple of other sites you should check are: http://www.computersurgeons.com/ and http://www.restoredisks.com/


Good Luck



I am a volunteer and I do not work for, nor represent, HP

View solution in original post

4 REPLIES 4
HP Recommended

Gius94

 

There are two ways to do this, and the first might NOT work.

 

IF you haven't done anything to the PC since you removed the Recovery partition, you might be able to restore is using these free partitioning tools:

Recover Data in 3 Steps With MiniTool Power Data Recovery Free Edition - MajorGeeks

Best Free Partition Manager for Windows | MiniTool Partition Free

 

IF those don't work, the only other way is to restore your PC to its original condition using HP Recovery Media.

 

This is a set of DVDs and a CD, or USB stick, that will erase the hard drive (removing all data, settings, and applications, reinstall the original OS, drivers, and some HP Utilities. In some cases, you may be able to order a USB stick instead of disks.  You have to order these from HP; they can not be downloaded.

You can look online for Recovery Media starting with the linked paged: http://support.hp.com/us-en/drivers

Once there, input your Product name or number. On your Software and Drivers Download page, select your Operating System and and Version. Click "Update".  If HP Recovery Media is available for your machine, down near the bottom of the page, you will see an entry for Order Recovery Media-CD/DVD/USB. Click the "+" symbol to expand that entry and click on Order Media for details.

Or, if you prefer, you can do the same by contacting HP Customer Service:

If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!

 

If HP no longer provides Recovery Media for your model, a couple of other sites you should check are: http://www.computersurgeons.com/ and http://www.restoredisks.com/


Good Luck



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

WAWood

 

Thanks for accurate and fast response. I've tried a software for recovering lost data and I have been able to find these files:

 

Spoiler
parte1.png


parte2.png

parte3.png

These files are the part of the recovery drive files? If so, how can I do to re-create this unity because now I saved them in a folder and if I try to copy them to the formatted partition it is not reported as a " recovery partition" ... how do I proceed ?

 

HP Recommended

Gius94

 

Sorry, butn you can't recreate the recovery drive by recovering individual files.

 

Instead, the recovery apps have options for restoring entire partitions -- and THAT is the option that you need to use.


Good Luck



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

WAWood

 

I can not recover the partition full, thanks anyway for your support! 

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