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Locked

‎01-02-2023 07:31 AM

HP Recommended
Product: HP Pavilion g6
Operating System: Microsoft Windows 11

My brother in law died last week. I have been "left" his lap top which i cant access cos i don't know the password to get in. I didn't find a disc whilst clearing his house to enable me to change the password, so i can't access the system.

1 REPLY 1

‎01-02-2023 12:19 PM

HP Recommended

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 


Regards,
MayS.

I work on behalf of HP
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