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‎10-08-2020 02:35 AM

HP Recommended
Product: Any HP
Operating System: Microsoft Windows 10 (64-bit)

I would like to change the password for my profile in HP Support Asssistant, but I cannot find any way !

Can you help me?

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-08-2020 04:41 AM - edited ‎10-08-2020 05:00 AM

HP Recommended

@Fabio_DP 

Hello,

Please login to your HP Support Assistant account (HP account) from a browser of your choice and go to: Update your account details.

 

From the link above, under Account Information, you can click on Edit icon (Edit.JPG) in front of Password.

Next, you will need to type the Current password and the new password then type it again to confirm it and click Save.
Change the Password.JPG

I remain at your disposal in case of need.

Best regards,:Wink:



I'm not an HP employee. Did this message answer your question? Include it below as an Accept As Solution! Did you find this message useful?  Click on the thumbs up set to give a Compliment! Follow us on Facebook Assistance customers HP.

View solution in original post

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3 REPLIES 3

‎10-08-2020 04:41 AM - edited ‎10-08-2020 05:00 AM

HP Recommended

@Fabio_DP 

Hello,

Please login to your HP Support Assistant account (HP account) from a browser of your choice and go to: Update your account details.

 

From the link above, under Account Information, you can click on Edit icon (Edit.JPG) in front of Password.

Next, you will need to type the Current password and the new password then type it again to confirm it and click Save.
Change the Password.JPG

I remain at your disposal in case of need.

Best regards,:Wink:



I'm not an HP employee. Did this message answer your question? Include it below as an Accept As Solution! Did you find this message useful?  Click on the thumbs up set to give a Compliment! Follow us on Facebook Assistance customers HP.

Was this reply helpful? Yes No

‎10-08-2020 05:03 AM

HP Recommended

Thanks Mans!

I was trying to change the password from the Support Assistant program directly; there's no possibility there 😞

Now everything's OK

Thanks & cheers,

Fabio

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‎10-08-2020 05:08 AM

HP Recommended

@Fabio_DP 

Thanks for your return,

 

Congratulations!

 

I welcome you to the English HP Support Community.

 

Do not hesitate to contact us in case of need.

Best regards,:Wink:



I'm not an HP employee. Did this message answer your question? Include it below as an Accept As Solution! Did you find this message useful?  Click on the thumbs up set to give a Compliment! Follow us on Facebook Assistance customers HP.

Was this reply helpful? Yes No
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