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HP Recommended
HP 14-d010AU

I forgot the boot password on the device. I can't enter windows and can't change the password.

1 REPLY 1
HP Recommended

@Zadal 

 

Password Reset – Windows Password

 

Unfortunately, we cannot assist.

 

Community members are prohibited providing any information that can / will breach the computer's security.

 

If you are using a Microsoft Account to log into the computer,

You may be able to get help from Microsoft.

Reminder:  You can reset your Microsoft password using a different computer

 

Microsoft Account – Password Reset

When you can't sign in to your Microsoft account

 

Password Help on the Community

According to the Community's Rules of Participation

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

===================================================================

What else?

 

A licensed Microsoft Technician can likely provide you access to the computer. 

Be prepared to show proof of ownership.

 

 

Thread will be locked.

 

Device Home Page - References and Resources – Learn about your Device - Solve Problems

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When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP 14-d010au Notebook PC

 



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Dragon-Fur

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