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‎09-05-2024 03:02 PM - edited ‎09-08-2024 04:57 AM

HP Recommended

Hi,

 

*** Update - Found there were bad blocks / sectors on HDD by using a bootable USB from Seagate.  Once they were sorted, although the PC would not boot off the HDD still, it would recognize the Windows Install DVD and I could perform a "repair".  Appears that the Install DVD was dependent on either the HDD being totally free of bad blocks / sectors or they were in a particular location of the HDD that the DVD needed to access ****

 - HP Pavilion 15-n266sa Notebook

- Stopped booting into Windows 8.1 for no known reason.  Just displays HP logo and spinning wheel

- F11 System Recovery produces an HP logo with spinning wheel then blank screen

- Have managed to archive files by booting off Ubuntu Live CD and copying files to USB

- Ubuntu 'Disks' command shows 1TB drive split into 5 partitions (Recovery, EFI, Reserved, Data, Data)

- Tried booting off Windows DVD to re-install, but again HP logo and spinning wheel, then blank screen

- Sometimes on boot-up off HDD it says "Automatic Repair" but then goes to blank screen

- Have downloaded and created a couple of different versions of WinPE but same results - HP logo and spinning wheel

Any suggestions on what I can do gratefully appreciated.  Any questions, please ask.  Thanks

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