Pavilion 15-cs3 display flickers or goes blank

[Bather]

After upgrading to Windows 11 the display will flicker or go blank when using mouse or touch pad after startup.  Turning power button off then on will resolve problem until the next time computer is started.

[ub6424]

Hello @Bather 

Sorry to hear that you are having problems ... I would like to help you.

Let me check your basic system configuration before we focus on the display flickering ...

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/screenshot/paste following key/value pairs:

OS Name

Version

System Model

System SKU ( equals HP product number (p/n) )

Processor

BIOS Version/Date

(2) Start Windows <Device Manager>

- Expand <Other devices> ? (Those entries are for hardware for which Windows has not loaded a suitable driver)

- Expand <Display adapters>

--->>> Send screenshot

(3) Please report your results

[Bather]

OS Name Microsoft Windows 11 Home
Version 10.0.22621 Build 22621
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name LAPTOP-02S8NBOE
System Manufacturer HP
System Model HP Pavilion Laptop 15-cs3xxx
System Type x64-based PC
System SKU 6GH74UA#ABL
Processor Intel(R) Core(TM) i5-1035G1 CPU @ 1.00GHz, 1190 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date Insyde F.16, 2022-04-28

Intel(R) UHD Graphics

[ub6424]

Hello @Bather 

(1) Create Windows system <restore point>

How to Create a System Restore Point on Windows 10 or Windows 11

(2) Download and install BIOS Update

HP Notebook System BIOS Update (Intel Processors)

F.17 Rev.A

14.0 MB

Aug 12, 2022

Download

Why should you install the update ?

https://support.hp.com/us-en/document/ish_4123786-2338478-16

Quote: "

Updating the BIOS is recommended as standard maintenance of the computer. It can also help resolve the following issues:

• An available BIOS update resolves a specific issue or improves computer performance.
• The current BIOS does not support a hardware component or a Windows upgrade.
• HP Support recommends installing a specific BIOS update.

"

(3) Reboot

(4) Let BIOS be installed until it's completely done !

(5) Enable and run and install <Windows Optional Updates>

How to Install Windows 11 Optional Updates & Fix Its Issue

(6) Restart Windows

(7) Test your notebook

(8) Please report your results

[Bather]

I updated BIOS to F.17 and did the Windows optional update but display still flashes or goes blank.  Turning power off and on will still temporarily fix it until the next time that I log on.

[ub6424]

Hello @Bather 

Thanks for reporting.

You are on an uncertain path with Windows 11 ...

Recommendation and solution

You should downgrade to Windows 10 because Windows 11 has not been officially tested and released by <HP> and there are no Windows 11 drivers  available.

(1) Make backup copies of the most important personal files and data to external <USB hard drive>.

(2) Downgrade

Please read and follow the guide carefully !

Downgrade from Windows 11 to Windows 10

See Section <How to downgrade Windows 11 to Windows 10 after 10 days>

(3) Please report your results