Pavilion Gaming Laptop cd1553 with WIndows 11 (21H2) - BIOS-update from f.12 to t.1 failed

[SvenEm]

Hello,

WIndows offers my an update and I started the usual update routine with "restart an install updates".

When restartetd I saw that the update was an BIOS-update. My current BIOS-Version f.12 was updated to t.1.

But after that update the laptop hung up during boot with an BIOS-error.

I could rollback to version f.12 but after some days Windows once again offers my this update and it failed the very same way.

Three questions come to my mind:

1. Why is there a BIOS-Version offered for an update which wont work?

2. How can I make sure that this update wont happened again?

3. When will there be a BIOS-update which works as expected?

Anybody here with the same experience or maybe - even better - a solution for my problem?

Thx in advance,

Sven

[Nal_NR]

Hi @SvenEm,

Welcome to the HP Support Community. 

I'd like to help!

Please go through this document here and see how it goes. 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Nal_NR]

Hi @SvenEm,

Hope I was able to fix the issue. If you need further assistance, feel free to reach out to us. 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

[Nal_NR]

Hi @SvenEm

As we did not hear from you, I'll be closing this case for now. If you need further assistance, feel free to reach out to us.