Pavilion W10 is extremly slow!

[Yasin00]

Hello guys...

I have pavilion Windows 10, 8GB Ram, i7 2.60 GHz and it is extremly extremly slow. I reinstall windows make sure all the updates are done but when I turn on laptop it takes easy 20 min it to open same way when you are trying to do something, I have no any idea what else i can do to fix this problem.  if you guys have any suggestion please help,

Thank you

[Jeet_singh]

@Yasin00,

Thank you for posting on HP Support Forums. It is a great place to find the help you need, from other users, HP experts, and other support personnel. I see from your post that you are having issues with slow performance on your HP notebook. Don't worry we'll work together to help you find a solution.

As you have mentioned in your post that you have already tried to reinstall Windows and still having the issue, In this scenario, I would suggest you run an extensive System test as well as an extensive test on the hard drive from F2(Please capture the failure ID for further assistance).

Next thing, I would suggest here is to reduce the timeout from 30seconds to 3 seconds - Please follow the instructions here:

Press the Windows key + R - In the Open the command type in - msconfig and then click on OK - On the Boot Menu - on the right corner reduce the timeout from 30 seconds to 3 seconds click on Apply and OK.

Next thing, I would suggest here is to do a clean boot, please follow the steps here:

1. From Start, search for msconfig.
2. Select System Configuration from the search results.
    

   

3. On the Services tab of the System Configuration dialog box, tap or click to select the Hide all Microsoft services check box, and then tap or click Disable all.
    

   

4. On the Startup tab of the System Configuration dialog box, tap or click Open Task Manager.
    

   

5. On the Startup tab in Task Manager, for each startup item, select the item and then click Disable.
    

   

6. Close Task Manager.
7. On the Startup tab of the System Configuration dialog box, tap or click OK, and then restart the computer.

I would suggest please update the BIOS and Chipset drivers on your PC from our HP support website, using this link.

For more assistance, please follow all the steps suggested in the support document for - HP PCs - Computer Is Slow (Windows 10)

Please respond to this post with the details and with the results of the troubleshooting as this will help me in further assisting you.

Eagerly waiting for your response!

If I have helped you resolve the issue, 

Feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon 

Followed by clicking on 'Accepted as Solution' 

And Have a great day ahead!

[Yasin00]

Hi, thank you very much for your help, I tried everything what you said but its still same, it takes about 15-20 min to turn on and turn off, also same way when i try to open any kind of file or browser, I got this laptop from my friend and he said he didn't turn on about 6 months at all I dont know if its matter but i never lived problems like this my any others laptops

[Jeet_singh · Accepted solution]

@Yasin00,

Thank you for replying,

As I understand you have followed all the steps suggested and still having the issue, don't worry as I have few other steps which should help you resolve this issue.

Just wanted to check what happened when you tried to run a system test? Did it pass.

In this scenario, I would suggest you check my private message with the information you need to get this sorted.

Please check your Private message icon on the upper right corner of your HP Forums profile 

Next, to your profile Name, you should see a little blue envelope, please click on it 

Keep me posted,

that said, If the information I've provided was helpful, 

give us some reinforcement by clicking the solution and kudos buttons, 

that'll help us and others see that we've got the answers!

Good Luck.

[Yasin00]

Yes It passed from all the tests
Okay thank you