Pavilion Windows 10 home broken screen factory reset with no screen

[Wolbaz]

Thanks anyway, done trying outside help. I've spent several hours researching this problem. It has something to do with Windows 10. Software is to new for anyone to figure out. Going to use another laptop screen and plug into original output. If that doesn't work, it's going to recycle bin. Thanks again for your help.

[The_Fossette]

Hi @Wolbaz,

Please try it out and check.

If any other questions arise, please feel free to write back to me.

Take care.

Cheers 🙂

[Wolbaz]

What exactly are you wanting me to try? I don't have access to downloaded software.  The site help just keeps sending me to the forum. 

[Wolbaz]

It should say hooked up.

[The_Fossette]

Hi @Wolbaz,

If your computer is out of warranty then you need to choose the paid options to reach the HP phone support.

Let me know how it goes.

[Wolbaz]

Thanks for the help. I don't have money to spend on fixing this laptop, it's getting recycled. I was hoping hp knew of something I hadn't tried, or had another option. Thanks anyways.

[The_Fossette]

Hi @Wolbaz,

I have escalated your concern to HP’s Support Team in your region to have it reviewed for available options if any.

You should be contacted within 4 business days (Excluding Holidays & Weekends).

Response times may vary by region.

Please send a Private Message, if you aren’t contacted within 4-5 business days.

[Wolbaz]

Thank you, still think it's a lost cause. I'll hold onto it a few more days.