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‎04-07-2018 07:08 AM

HP Recommended

*** Before I begin, for some reason, I couldn't reply from Firefox. I had to try a few times to log in.  when I got it eventually and tried replying to a post, it kept saying, "No response was received from server".  Anyway, I now am posting from Chrome. 

 

Anyway, I put the screen captures of the devices:

https://drive.google.com/drive/u/1/folders/1kFzgEqK7lSkiQlWN0L3zIrZYFwhV-1fK

 

And, yes I got the drivers from the linked HP driver site.

 

Thanks.

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‎04-07-2018 08:15 AM

HP Recommended

Could you just copy/paste the hardware IDs here in text / plain text ?

 

The link you provided asks me to login with Google account which I don't have. Or share without the need to login. Thank you.

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
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‎04-07-2018 08:32 AM

HP Recommended

Ethernet:
PCI\VEN_1969&DEV_1083&SUBSYS_1651103C&REV_C0
PCI\VEN_1969&DEV_1083&SUBSYS_1651103C
PCI\VEN_1969&DEV_1083&CC_020000
PCI\VEN_1969&DEV_1083&CC_0200

 

Network Controller:
PCI\VEN_8086&DEV_008B&SUBSYS_53158086&REV_34
PCI\VEN_8086&DEV_008B&SUBSYS_53158086
PCI\VEN_8086&DEV_008B&CC_028000
PCI\VEN_8086&DEV_008B&CC_0280

 

PCI Device:
PCI\VEN_10EC&DEV_5209&SUBSYS_1651103C&REV_01
PCI\VEN_10EC&DEV_5209&SUBSYS_1651103C
PCI\VEN_10EC&DEV_5209&CC_FF0000
PCI\VEN_10EC&DEV_5209&CC_FF00

 

PCI Simpe Comm Controller:
PCI\VEN_8086&DEV_1C3A&SUBSYS_1651103C&REV_04
PCI\VEN_8086&DEV_1C3A&SUBSYS_1651103C
PCI\VEN_8086&DEV_1C3A&CC_078000
PCI\VEN_8086&DEV_1C3A&CC_0780

 

SM Bus Controller:
PCI\VEN_8086&DEV_1C22&SUBSYS_1651103C&REV_05
PCI\VEN_8086&DEV_1C22&SUBSYS_1651103C
PCI\VEN_8086&DEV_1C22&CC_0C0500
PCI\VEN_8086&DEV_1C22&CC_0C05

 

Unknown Device 1:
ACPI\HPQ0004
*HPQ0004

 

Unkown Device 2:
USB\VID_138A&PID_0018&REV_0078
USB\VID_138A&PID_0018

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‎04-07-2018 08:45 AM

HP Recommended

Could you go to Control Panel -> System

 

And there you will see the Windows 7 version installed. Can you provide me with the Windows 7 version, edition and if it is 32-bit or 64-bit, the one currently installed ... Thanks

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
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‎04-07-2018 09:17 AM

HP Recommended

With regards to the installation of the network adapters, please download and install 7-zip on the computer

 

Download these 2:

 

http://ftp.hp.com/pub/softpaq/sp54001-54500/sp54121.exe
http://ftp.hp.com/pub/softpaq/sp53501-54000/sp53680.exe

 

Right click then, choose 7-zip, choose to "Extract to "spxxx"" to extract the files into respective folders sp54121 and sp53680

 

Go to Device Manager, find the device which is currently unknown like for the Ethernet

 

Right click it and choose to update driver

 

Choose the method to browse the computer and select the respective sp5xxxx folder

 

54121 is for the LAN/Ethernet adapter Atheros

53680 is for the Intel software

 

Make sure "Include subfolders" option is selected.

 

Video reference >> https://www.youtube.com/watch?v=jyKrxxXOvQY

 

 

Let me know if these installed this way.

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
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‎04-07-2018 09:43 AM

HP Recommended

As you can see from my earlier postings, it's Windows 7 Pro (+SP1), 64-bit.

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‎04-07-2018 09:49 AM - edited ‎04-07-2018 09:56 AM

HP Recommended

I already tried that - both automatically and manually (as you can infer from my earlier postings). Note that it's not connected to the internet, so I or the computer can only search  C:\swsetup\SPxxxx directories to update the drivers. All efforts failed.

 

Since all network hardware used to work before I upgrade OS and make a USB boot drive - unsuccessfully, I don't believe it's the hardware issue, but not sure.

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‎04-07-2018 10:08 AM

HP Recommended
@YJKwrote:

As you can see from my earlier postings, it's Windows 7 Pro (+SP1), 64-bit.

I know what you posted initially. Pardon the repetition but asked to confirm with you that you installed this exactly after the link was provided.

 

 

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
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‎04-07-2018 10:09 AM

HP Recommended

@Paul_Tikkanen- any ideas ?

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
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‎04-07-2018 10:36 AM

HP Recommended

Hi, @YJK

 

I would try the driver directly from Intel for the Centrino 1030 wifi adapter...If I can count correctly, the 5th one down on the list for W7 x64.

 

https://downloadcenter.intel.com/download/27042/Wireless-Intel-PROSet-Wireless-Software-and-Drivers-...

 

For the ethernet, try the driver from Lenovo.  1st one at the top of the page...

 

https://support.lenovo.com/us/en/downloads/ds019244

 

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