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Pavilion zv5000
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I lost my disk and I want to re-install XP windows or migrate to a Lite Linux system.

Can anybody advise, where I can find to download the initial CD companion and reinstall the partition images to my new disk or how to setup a Linux system?

1 ACCEPTED SOLUTION

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@smpel
Thank you for posting on the HP Support Community.

 

I would request you to reach out to our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

View solution in original post

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@smpel
Thank you for posting on the HP Support Community.

 

I would request you to reach out to our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

HP Recommended

Thanks, ECHO_LAKE

 

I will make an investigation at them.  The news is not so good because even I put a bootable CD of XP Windows professional Setup in the CD-ROM does not see it.

 

After this, I passed with AOMEI an  XP image from another computer (a Toshiba Satelite) to the disk. This image does not work either.  It boots to the selection of booting modes and there either selection between "Normal windows boot", "safe mode boot" , "safe mode with command line boot" and "safe mode with network support boot" I do it flashes a blue screen with some letters I cannot see and restarts booting. 

 

Exactly the same behaviour it had with the bootable CV of XP Windows Professional Setup.

 

I would be wonderful if I could bring it to life again, I found an ATAPI Hitachi Travelstar 80 GB HDD and 1.250GB(1GB+250MB) of RAM. I cleaned the air cooling ducts and I checked this excellent display is brilliant with zero black pixels. This Pentium 4 will fly like a bird after this service.

 

I checked the BIOS it is very  old, I don't remember the version now but I can see if it is needed. This BIOS does not have a USB booting option.

 

Regards 

Stefanos

HP Recommended

@smpel

Thank you for posting back.

 

I would request you to reach out to our HP Smart Friend Support and our Support Engineers should be able to sort this out. HP Smart Friend Support can be reached by clicking on the following link: www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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