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HP Pavilion - 15-cs0033tx

Notebook charging port LED (white) always blinks 5 times, pause (about 3 secs) and repeat continuously even when the notebook is completely power-down and charging adapter is un-plugged. 

 

I always encountered blue screen with the message 'This device detected some problem and need to re-start...' error mesage. Sometimes the notebook has to be re=booted a few times before it successfully become stable. 

 

I have run the HP PC HW Diagnostics Windoes 2.2.0.0 for Computer Test, Drevice Check and UEFI Diagnostics and no issues found. 

 

In anyway, the LED blinks is always there. 

 

Kindly advise.  Thank you. 

 

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