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‎05-21-2017 01:02 PM

HP Recommended

My f9 boot choices are UEFI file, notebook hard drive and network adapter. The selected one is UEFI. FWIW the DVD drive seems to run for a long time before yielding to the stanard error messages.

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‎05-21-2017 01:08 PM

HP Recommended

Secure boot was disabled when I got to it. I changed the boot order with internal cd first for both UEFI and Legacy. I confirm and save the changes. It never asks for a code.

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‎05-21-2017 02:24 PM

HP Recommended

Have you checked to see if the dvd will boot on another machine? Maybe try creating a Windows 10 usb flash drive .

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‎05-21-2017 08:06 PM

HP Recommended

I tried one of the disks to boot my PC. It seemed to crash it.  And none of the UEFI recovery options have corrected it. How now do I get my main somputer back.

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‎05-22-2017 09:44 AM

HP Recommended

I tried to boot the computer with a recovery disk downloaded from Microsoft to test the disk as suggested on the HP forum. This computer crashed when I tired to enter my pin. All automatic attempts to repair the problem failed. No recovery was available. I did a quick test and verified that the HD and Memory were ok. I am able to get to a command prompt which shows sysem 32. I'm wondering if I inadvertently downloaded a 32k rather than 64k recovery disk.

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‎05-23-2017 12:08 AM - edited ‎05-23-2017 12:09 AM

HP Recommended

 

Even Windows 10 64bit has a System 32. Besides that, either 32bit or 64bit Windows would work.

 Just to clarify-are you saying you finally managed to boot from the dvd and install Windows but it crashed at the logon window?

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‎05-23-2017 07:42 AM

HP Recommended

The computer booted up with one of the Microsoft downloaded disks in the DVD player. It got to the login screen and crashed when I put in my pin. I can't be sure it booted with the disk. In any case it won't now boot with the disk but rather goes directly to the diagnosis.

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‎05-23-2017 12:55 PM - edited ‎05-23-2017 12:58 PM

HP Recommended

 

1-How did you get to a login screen if you didn't boot from the dvd and install Windows?

2-Is the hard drive you installed not blank? Does it have a previous Windows installation on it from another machine?

3-Have you used F2 to test the hard drive you put in?

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‎05-24-2017 07:19 AM

HP Recommended

I was booting on my desktop which had a viable windows 10 on it. I don't know whether it booted from that or the dis. Obviously the hard drive on my desktop was not blank and the desk top was working. I have tested the hard drive on the desktop since, and it passes all quick tests.

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‎05-24-2017 01:49 PM

HP Recommended

It obviously booted from the hdd since you reached a login screen. It crashed at that point because of completely different hardware/drivers.

 

At this point I am not sure how to proceed if you can't get the dvd to boot. Have you tried it to see if it will boot on the desktop?  If it does you should get to an Install screen where you can just cancel out.

 

I would probably go back in BIOS and reset to Default settings. Try booting to F9 again with dvd.

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