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HP Recommended
RTL8723DE
Microsoft Windows 10 (64-bit)

PC automatically restart in one minute after i start it and Windows ran into a problem and needs to restart 

1 REPLY 1
HP Recommended

@Boleng,

 

Thank you for posting your query on HP Support Community,

 

What is the product number of your HP Product? Use this link to find it:  https://support.hp.com/in-en/document/c03754824  (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).

Did you notice or capture an error code before or after the device crashed? As it usually does!

 

If not, here's what you need to do:

I would request you to follow the below steps to capture and reply back with the error message/code to identify the issue and find a permanent fix:

  • In Windows, search for and open View advanced system settings.
  • In the Advanced tab, under Startup and Recovery, click Settings.
  • Under System Failure, remove the check mark next to automatically restart, and then click OK.
  • Restart the computer to apply the change.
  • The computer no longer restarts automatically when a blue screen error occurs.

For more details: click here

 

Alternatively, you can go through this link which should be helpful: HP PCs - The Computer Restarts Unexpectedly (Windows 10, 😎

 

Could you please respond to this post with the error code as the issue is code specific and it would be rather easier to provide an accurate solution using the same. 

 

Eagerly waiting for your response!

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a great day!

Jeet_Singh
I am an HP Employee

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