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HP Recommended

Pc turn black and not starting 

1 REPLY 1
HP Recommended

Hi @Avs204,


Welcome to the HP Support Community!

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.


Sorry for the inconvenience caused don’t worry let me help you.

To better understand the issue, could you please provide a few more details?

 

  • When you press the power button, do you see any lights on the keyboard or power indicator?
  • Do you hear the fan or any startup sounds?

 Suggested troubleshooting steps

  1. Power Reset
    • Disconnect the power adapter 
    • Hold down the power button for about 15 seconds.
    • Reconnect the power adapter and try turning it on.
  2. Check Display
    • Try connecting the laptop to an external monitor or TV with HDMI to see if the display works there.
  3. Remove External Devices
    • Disconnect USB drives, printers, or other peripherals. Sometimes these can interfere with startup.
  4.  BIOS Recovery
  • Press and hold Windows + B while pressing the power button.
  • Keep holding until you hear beeps or see the BIOS recovery screen.

If none of these steps help, it may point to a hardware issue (like the motherboard or display panel).

I hope this helps.


I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 

 

Take care and have an amazing day ahead! 

Best regards,

Deep_World

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