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Pc updated itself and now it won’t leave a blue screen that says “automatic repair didn’t work”

HP notebook

So i let my brand new PC Notebook update itself. Well ever since it did It won’t leave a blue screen that says “Automatic Repair couldn’t repair your PC” and is telling me to shut down my computer or go to advanced options. I’ve already tried shutting it down multiple times and going to advance options and everything is bringing it back too the shut down or advanced options screen. HP support hasn’t helped at all we’ve tried calling 17 times and the virtual assistant did not help us or give us a code. 

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Pc updated itself and now it won’t leave a blue screen that says “automatic repair didn’t work”

@scooner,

 

Welcome to the HP Support Community!

 

I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need a few more details and I would appreciate if you could, perhaps elaborate on your concern.

 

  • What is the exact model for your computer?
  • What is the operating system you are using?
  • What is the exact issue you are facing?
  • When was the last time the computer was working fine?
  • Have you made any software or hardware changes on the computer?
  • Have you performed any troubleshooting steps before posting?

 

Look forward to hearing from you and you have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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