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‎02-21-2025 01:11 PM

HP Recommended
Product: OMEN Laptop - 15-dh1054nr
Operating System: Microsoft Windows 11

I have this issue where once or twice a day, I get the blue screen crash on my laptop. Why? Not enough RAM? Bad update? I tried updating, still an issue. Cleaned out my hard drive. If anyone else has had this issue, please let me know, and how you fixed it.

Category:
1 person had the same question
1 REPLY 1

‎02-28-2025 03:37 AM

HP Recommended

Hi @gbrooks42.

Welcome to HP Support Community.
 

Thank you for posting your query, I will be glad to help you.

"I understand you're experiencing a BSOD and intermittent issues with your PC—sorry to hear about the trouble. To help diagnose the problem, let's run a hardware test using the HP Hardware Diagnostics tool. Please install the tool, run the test, and share the results with me so we can determine the next steps."

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

VikramTheGreat

HP Support 

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