• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.

‎07-25-2025 06:50 AM

HP Recommended
Product: Victus by HP 15.6 inch Gaming Laptop 15-fa1000 (771S7AV)

I am writing to report a recurring issue I have been experiencing with my HP Victus 15 laptop (13th Gen Intel Core i5) since the very first day of use.

The laptop frequently becomes unresponsive during regular usage. When this happens, the system freezes completely, and if any audio is playing at the time, a glitching or buzzing sound accompanies the freeze. After a short time, the system crashes and displays a blue screen with the following error message:

😞 Your PC ran into a problem and needs to restart.
Stop Code: DPC WATCHDOG VIOLATION

Immediately after rebooting, another message appears:

"CMOS checksum is invalid"

I have already tried re-installing Windows, but unfortunately, the issue still persists even after a clean installation. This has made the device unreliable for daily use, and I am concerned it may be a hardware-level defect.

I would appreciate your guidance and a possible solution to this issue. If further diagnostics or servicing is required, please advise on the next steps.

Reply
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.