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‎12-07-2019 08:38 PM

HP Recommended
Product: Spectre x360
Operating System: Microsoft Windows 10 (64-bit)

My Spectre has had a persisting Fan error for the last year and a half, I have had it serviced multiple times by HP but the problem has never been solved. My warranty expired this year, not that it really ever helped me. I have done the updates, restarts, BIOS, dust checks, everything yet nothing has helped. Now I think I am noticing some warping of the underside of the computer, possibly caused by the overheating from the fan not working properly?! My laptop is way too young to be having these issues! How can I fix this? Any help is appreciated! Thank you!

1 REPLY 1

‎12-10-2019 02:19 PM

HP Recommended

@AnCortez
Thank you for posting on the HP Support Community.

 

This sounds like hardware related issue with the system fan,

I would request you to reach out to our Support and our Support Engineers should be able to check the available service options in order to diagnose the computer physically. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/​​​​​​​


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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