• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎08-20-2024 10:01 AM

HP Recommended
Product: HP Notebook - 15-da0053wm

I have not been able to upload photos since the middle of May. I have a card reader. When I pop the memory card in I get a popup to chose what happens. The next window only gives me two options - 1. Open Folder to view files, and 2. Take no action. There used to be a third option - upload photos.  What happened to that option? 

I also cannot upload photos from my phone. I plug that in via a usb cord. Nothing happens. I used to get previews of all photos and I could click a box for the ones I wanted to upload. 

I noticed there have been a few updates since May. Could that be the problem? Help!

Category:
1 REPLY 1

‎08-21-2024 02:56 AM

HP Recommended
@KJRS wrote:

 1. Open Folder to view files,

@KJRS 

 

That is the one you have to look at. When you Open folder you can see files from gallery.  Normally, you can see a drive For example, I put my SD card to my machine, I can see a new drive (I:). I can access I: like all other drives.

 

             sd.png

 

  Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.