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Locked

‎03-30-2024 11:09 PM

HP Recommended

I have forgotten my pin. 

Category:
2 REPLIES 2

‎03-31-2024 09:40 AM

HP Recommended

Do you have a microsoft account linked with that user account? If you do you can enter the pin wrong a few times and it may allow you to reset it via the microsoft account.

Nathan
If my response helped you, please let me know by marking my answer as the accepted solution. This will help others.
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‎03-31-2024 01:56 PM

HP Recommended

Hey

 

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs nor any other safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 


For cases related to BitLocker issues, please contact Microsoft Support.


Regards,

Stay safe.

I work on behalf of HP.
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