• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.

‎08-03-2025 11:00 AM

HP Recommended
  • Laptop is showing this message:your pin is no longer available due to a change to the security settings on this device. Click slot set up your Pin again.
  • Tried to set it up but nothing is happening. What can i do.
Reply
1 REPLY 1

‎08-04-2025 07:53 AM - edited ‎08-04-2025 06:03 PM

HP Recommended

Greetings @EBS22 

 

Welcome to the HP Forum.

 

I've experienced this issue at the sign in screen

 

There should be an additional "sign in options" selection at the sign in screen.

 

I was able to sign in using a local account password I created while doing the initial OOBE Windows setup.

 

I don't know what to tell you if you did a Microsoft account during the OOBE. I don't use Microsoft accounts to sign into my PCs.

 

You'll have to create the PIN again in Settings>Accounts if you can sign in to Windows using a password.

 

Regards

Reply
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.