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HP Spectre x360 Convertible Laptop PC 14-ea0000 (1Q879AV)

Hello,
I have installed Linix Mint and now I would like to go back on Windows11.
I did a Ventoy boot stick and installation starts, but installer cannot see any disk (I have only 1 disk!). 
The installer ask for a driver, but cannot find any ond the USB stick. What schould I do?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

I have zipped up and attached below, the Intel storage controller drivers needed for Windows to find the drive.

 

Unzip and copy all of the files in the folder in the attachment to a USB flash drive.

 

Have the flash drive and your Windows installation media plugged into USB ports.

 

Boot from the Windows installation flash drive.

 

When you get to the screen where no drives can be found, click on the Load driver option, browse to the flash drive with the storage controller drivers on it.

 

If you check the box, it will only include the compatible driver.

 

If Windows still can't find the drive, uncheck the box to include the compatible driver and try any of the ones listed.

 

The other thing you can do is to use the HP cloud recovery tool to create a bootable USB recovery drive that will reinstall the original HP factory OS on the drive.

 

Here is an info link for how to use the software:

 

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows | HP® Support

 

You will have to enter your PC's product number in the tool's search window in order to proceed.

 

You should be able to find that info in the BIOS system information screen or if the PC has a sticker on it, the product number should be located on the label with the serial number.

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

I have zipped up and attached below, the Intel storage controller drivers needed for Windows to find the drive.

 

Unzip and copy all of the files in the folder in the attachment to a USB flash drive.

 

Have the flash drive and your Windows installation media plugged into USB ports.

 

Boot from the Windows installation flash drive.

 

When you get to the screen where no drives can be found, click on the Load driver option, browse to the flash drive with the storage controller drivers on it.

 

If you check the box, it will only include the compatible driver.

 

If Windows still can't find the drive, uncheck the box to include the compatible driver and try any of the ones listed.

 

The other thing you can do is to use the HP cloud recovery tool to create a bootable USB recovery drive that will reinstall the original HP factory OS on the drive.

 

Here is an info link for how to use the software:

 

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows | HP® Support

 

You will have to enter your PC's product number in the tool's search window in order to proceed.

 

You should be able to find that info in the BIOS system information screen or if the PC has a sticker on it, the product number should be located on the label with the serial number.

HP Recommended

Paul, thank you very much!
This will help me to solve the issue and save my holliday!!

HP Recommended

You're very welcome.

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