Please product key used to activate window doesn't work, what can I do?

Abk88 · ‎03-25-2021

Hp elitebook, GB996EA -- E6930

Windows activation product key shows error

WAWood · ‎03-25-2021

There is nothing we here can do to help you with this problem.

If you just bought this, then send it back because you can not fix this on your own.

***If my post helped, click the thumbs-up symbol to say thanks***

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I am a volunteer and I do not work for, nor represent, HP

Paul_Tikkanen · ‎03-26-2021

Hi, @Abk88

The parts list for your notebook indicates that it is a HP 6930p.

HP PartSurfer

The HP 6930p originally came with Windows Vista Business or Windows 7 Professional, so there is definitely nothing we can do to help you with activating W8.1.

You will need to contact Microsoft with help for Activation.

Get help with Windows activation errors (microsoft.com)

I happen to have a HP 6930p notebook, and there should be a Windows Vista or Windows 7 product key under the clear business card holder on the bottom of the case. Mine has a Vista Business product key.