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‎05-02-2022 10:34 PM

HP Recommended
Product: HP Spectre x360 Laptop - 15-eb0053dx
Operating System: Microsoft Windows 10 (64-bit)

I paid approx $1800 (took 3 years to saved up)  and HP Spectre X360 motherboard burned out. I thought by purchasing a highly quality and recommended laptop it would last over 5years instead it only last less than two years. This was a major investment for me and brought this for college. There are numerous other people in the same situation as me. This is defective part and should be replaced by HP at no cost. 

Can someone please refer me to a HP rep about this issues? 

Please can someone contact me about this issues?

Category:
1 person had the same question
3 REPLIES 3

‎05-02-2022 11:31 PM - edited ‎05-02-2022 11:33 PM

HP Recommended

Hi, I am sorry to hear about what happened to your laptop. Saving up money for a major investment is not an easy task. 

 

See if you can get in touch with HP Support with this link.

 

Link: Contact HP | HP® Official Site

 

Have a great day.

 

 

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‎05-03-2022 08:51 AM

HP Recommended

I clicked on the link. I am unable to reach out to support. 

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‎05-03-2022 09:02 AM

HP Recommended

Try these two links out.

 

https://www.hp.com/us-en/contact-hp/ww-phone-assist.html

 

https://support.hp.com/us-en/contact

 

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