Please someone help (warranty over)

[vallees79]

my daughter bought me a Hp14-ax020wn and i really like it but i am having trouble, for instance i cant upgrade to newest version of windows 10 it says i dont have enough disk space how that happened i have no idea she bought me this computer to play my games through the game app on here i have nothing on here, so i tried a complete restore so it would be like starting over except i cant do it not enough disk space and yes i have tried and tried to get rid of a bunch of the disk but im not at all sure with the apps or system what i can and cant delete i would really like to just do a full systems restore and start over there is nothing i need to save on here like i said this was just for me playing games. i would really appreciate any help have been fighting with this thing for months....

[WAWood]

@vallees79 

Here are some things you can do to recover some of the disk space:
http://www.tenforums.com/tutorials/3012-disk-cleanup-open-use-windows-10-a.html
http://winaero.com/blog/how-to-clean-up-winsxs-folder-in-windows-10/

Also, the community Win10 Forums has the following suggestions:
https://www.tenforums.com/tutorials/83441-free-up-drive-space-windows-10-a.html

In addition, I have found the utility Cleanmgr+ to have LOTS of options for removing Windows junk, including log files. I use it practically every day. You can get it from here: https://www.getclone.app/download/category/11-cleanmgr

Also, there is a freeware app known as Wise Disk Cleaner. I use it every day to get rid of junk files: https://www.wisecleaner.com/wise-disk-cleaner.html

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Even with those, however, you're still likely NOT to have enough space to do major Windows Upgrades -- like from version 1809 to version 1903.

Some Streams allow you to use large USB sticks and/or memory cards (SD) -- but that does not always word.

Another thing you can try is doing the Upgrade from Win10 install media, as that will not required space on your drive to hold the Windows files.  

To do this, you will need to use the link to download Win10 installation media and either burn a DVD or create a USB stick: http://windows.microsoft.com/en-us/windows-10/media-creation-tool-install?ocid=ms_wol_win10

Note that when you go do download and build install media, the tool defaults to matching what is already installed on your PC (as in, Home for Home, 64-bit for 64-bit). Make sure you select the same version as needed for your PC. If you do not, the resulting media will be different and will force you to enter a NEW product code!

Once you have that media, follow the instructions in the link: http://www.tenforums.com/tutorials/16397-repair-install-windows-10-place-upgrade.html

I now that says Repair-Install, but since any Win10 media you create NOW is going to be the latest version of Win10, that is essentially doing an in-place Upgrade.

Good Luck

[Dipak221995]

Try to clean install latest version by formatting the drive fully 

[WAWood]

@vallees79 

First off, you don't need to reformat the drive to do a clean-install of Windows as the installer can do that for you.

Second, you should try the repair-install first, as the clean-install removes everything from your drive in the process.

Good Luck