Plugged in, discharging

[-_ceren_-]

Hello

I’m having issues with charging my laptop. The last time I was able to open it, it said plugged in discharging at 10% and it went down to 8% while plugged in to charger. The charging light is red and continuos but when i try to switch on my laptop it shuts down itself after seeing hp logo for couple of seconds. I tried giving command f2 to see what’s the problem, my battery or charger, but I can’t even reach there before my laptop shutdown. 

[Echo_Lake]

@-_ceren_-

Welcome to HP Forums,

This is a great place to get support, find answers and tips,

Thank you for posting your query, I'll be more than glad to help you out 🙂

I see that your experiencing "Plugged in-discharging" issue with HP Pavillion 15-Bc017nt notebook.

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

When was the last time it worked fine?
Have you made any hardware/software changes?
Have you tried any troubleshooting steps?
Did this happen after a recent window or software update?

Have you checked with alternate/different Ac adapter?

Keep me posted for further assistance.