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- Notebook Operating System and Recovery
- Power options are unavailable

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05-27-2024 11:48 AM
Hi @Kaurdeep,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
If the power options are unavailable on your HP laptop, it could be due to a variety of issues ranging from system settings to software problems. Here are several steps you can take to troubleshoot and resolve this issue.
Check Power Options in Control Panel
- Open the Control Panel.
- Navigate to Hardware and Sound > Power Options.
- Make sure a power plan is selected. If no plan is selected, choose one.
Use Command Prompt
- Open Command Prompt as an administrator. You can do this by typing cmd in the search bar, right-clicking on Command Prompt, and selecting Run as administrator.
- Type the following command and press Enter:
powercfg -restoredefaultschemes
This command will reset your power schemes to their default settings.
Check Group Policy Settings (For Windows Pro Editions)
- Press Win + R to open the Run dialog box.
- Type gpedit.msc and press Enter to open the Local Group Policy Editor.
- Navigate to Computer Configuration > Administrative Templates > System > Shutdown Options.
- Ensure that the setting Remove and prevent access to the Shut Down, Restart, Sleep, and Hibernate commands is set to Not Configured or Disabled.
Registry Editor
- Press Win + R to open the Run dialog box.
- Type regedit and press Enter to open the Registry Editor.
- Navigate to the following key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System
4. Look for a value named shutdown without logon and ensure it is set to 1. If it doesn’t exist, you can create it by right-clicking, selecting New > DWORD (32-bit) Value, naming it shutdownwithoutlogon, and setting the value to 1.
HP Support Community Moderator
05-27-2024 11:48 AM
Update Drivers and Windows
- Go to Settings > Update & Security > Windows Update and check for updates.
- Install any available updates.
- Visit the HP Support website to download and install the latest drivers for your laptop.
Check for Corrupted System Files
- Open Command Prompt as an administrator.
- Type the following command and press Enter:
sfc /scannow
- This command will scan and repair any corrupted system files.
Restore System to an Earlier Point
- Open Control Panel.
- Navigate to System and Security > System > System Protection.
- Click on System Restore and follow the prompts to restore your system to a point when the power options were working correctly.
Check for Third-Party Software Interference
Some third-party applications, especially those related to system optimization or management, can interfere with power options. Try booting into Safe Mode to see if the issue persists:
- Restart your laptop.
- As it starts, press F8 (or Shift + F8) repeatedly until you see the Advanced Boot Options menu.
- Select Safe Mode and press Enter.
- If the power options are available in Safe Mode, consider uninstalling recently installed software or performing a clean boot to identify the problematic software.
9. Perform a Clean Boot
- Press Win + R to open the Run dialog box.
- Type msconfig and press Enter.
- In the System Configuration window, go to the Services tab, check Hide all Microsoft services, and then click Disable all.
- Go to the Startup tab and click Open Task Manager.
- Disable all startup items.
- Restart your laptop and check if the power options are available.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Alden4
HP Support
HP Support Community Moderator