Powering up goes to blue screen

[Steve1811]

I have a problem when I boot up it goes to black hp logo abs says  wait. Then goes to blue screen asking for keyboard layout. After that goes to screen with only troubleshoot and shut down this pc... No other options... Can anyone give me a clue... Thanks 

[Nirvana_95]

Hi @Steve1811

Welcome to the HP Support Community. Thanks for bringing this to our notice.

I see that you are facing blue screen-related issues on your system. Do not worry, we are here to fix it.

May I know from when are you facing this issue?

Did you make any hardware or software-related changes to it?

Please follow the steps shared in the link below and let me know how it goes: https://support.hp.com/id-en/document/ish_3894621-2907986-16 

Hope this helps! Keep me posted. 

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