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‎06-15-2026 10:35 AM

HP Recommended

Hi, I have a HP 15 Notebook 3QT53EA ra011ni, which shuts down less than a minute on the black screen.

The black screen says Preparing automatic update and shuts down pc.

 

The issue is ongoing for nearly 4 years. I appreciate all the help I can get in getting the notebook working.

 

Kind Regards 

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