Preparing Automatic repair issue and error 0xc0000185

[Bindass]

Sir, kindly help me.

I recently tried to reset my laptop.

After resetting, laptop was working fine. But after sometime, I tried to click restart and the laptop never opened again.

Issue: preparing automatic repair then BSoD error 0xc0000185

Laptop not going in recovery screen. Tried 3 times hard  on off trick also but recovery screen not coming. Recovery is corrupted. 

Diagnostics are passed. All tests passed. 

I tried to install windows 10 from newly created boot flash drive but installation screen doesn't appear. Only loading wheel appears. 

I have gone to a hp service centre here in jammu. One guy was present there. I don't think he was much experienced. He said hard drive issue. I have to change it. I don't know how he told me that its hard drive issue if all the hard drive and system tests are passed. 

Please help me to troubleshoot the issue.

[WAWood]

@Bindass 

Unfortunately, this message nearly always means that a recent Windows Update failed and Microsoft then tried to recover from that, but that failed, so it's trying over and over again -- and will never succeed because Windows Update got corrupted in the process. Unfortunately, this is NOT a new issue with Win10 Windows Updates.

This problem is very difficult, if not impossible to fix -- from the standpoint of making repairs and leaving your stuff intact. Some steps for trying this are listed below, but they are very hard to do and if they do not work, you are faced with doing a complete Windows reinstallation to get your PC back working again.
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First thing you need to do is see if you can restart in Safe mode -- by doing these steps: https://www.tenforums.com/tutorials/2304-boot-into-safe-mode-windows-10-a.html

If you don't know how to start using Advanced Startup Options, then read this: https://www.tenforums.com/tutorials/2294-boot-advanced-startup-options-windows-10-a.html

Then, follow these steps to reset Windows Update: https://www.tenforums.com/tutorials/24742-reset-windows-update-windows-10-a.html

If these work, when you finally reboot, you should then be able to login to a working Windows desktop.

If these don't work, then report that back here as we will then have to provide you information on reinstalling Windows.