Preparing Automatic repair

[Lil_Boy_Blue]

Hi

Assuming a hard disk failure...

You can make a Replacement DVD/USB of Windows 8 from here...

https://www.microsoft.com/en-us/software-download/Windows8iso

This will be needed for the New Hard Disk.  Which you probably should find a local repair shop for the work.

IF the old hard disk can spin up in an external caddy or similar, then you/they can

XCOPY the C:\Users\* area onto a ‘large’ USB stick, via the Command Prompt.

You’ll need to try various drive letters; D:..-..Z: until it’s matched - could be G; mine’s S:

C:\>XCOPY C:\Users\* S:\ /e /i /h (then files like those 3 listed below get copied over)

C:\Users\desktop.ini

C:\Users\All Users\agent.1509128044.bdinstall.bin

C:\Users\All Users\HP Deskjet 2540 series\Help\flash\zoom.swf

Which recovers your Work.

https://support.hp.com/us-en                  has some troubleshooting tips...

If you can enter

Make, Model or SKU
EG:  - System SKU: N6K07EA#ABU

or post it here, then a guide or manual is usually available.

[Emays]

Hey, what will happen if I buy another computer instead? Is it possible for me to recover all my information by login if in my Hp ID and password on top another HP? 

[Lil_Boy_Blue]

Hi

IF the data is in the cloud then YES.

If it is on the old, failed HDD then maybe, using a caddy, or NO.

https://www.amazon.co.uk/s/?ie=UTF8&keywords=hdd+caddies&tag=mh0a9-21&index=aps&hvadid=8088285562405...

https://www.newegg.com/Product/ProductList.aspx?Description=hard%20drive%20caddy&Submit=ENE