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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Preparing automatic Repair Loop then Blue screen Loop

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03-05-2024 11:36 PM
Everytime i try to boot my laptop it starts loading then a blue screen with pop up and then it will try and to do an automatic repair. I get two different blue screen codes "Driver_PNP_Watchdog" and "Inaccessible_boot_Device". I can't even pull up the menu at all. Can someone please help me i need the data on my laptop. It's Hp 15in x360 Envy i got it in 2021
03-05-2024 11:42 PM
Hi,
Can you provide the exact model number of your notebook
How to Find Your HP Laptop Model Number (Video) - HP® Tech Takes
It could be a problem with the actual drive of the machine.
Try performing diagnostics test at boot and see if there are any error messages.
Turn off the PC by holding the power button until complete shutdown.
Turn on the PC and repeatedly press ESC until the startup menu appears.
Press F2 to enter diagnostics.
Try performing the fast system test and see if there are any failure ids.
Let us know,
David
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