Preparing automatic repair

[Alina49]

Preparing automatic repair on my laptop,  it keeps looping how to fix or stop code and restart?

[Max3Aj]

@Alina49, Hello and welcome to the HP Support Community!

Thanks for posting your question. I'm here to help you get things back on track.

I understand your HP laptop is stuck in a “Preparing Automatic Repair” loop, and I’ll guide you through steps to resolve this.

Perform a Hard Reset

Sometimes a simple reset can break the loop:

• Power off the laptop completely.
• Disconnect all external devices (USBs, printers, etc.).
• Press and hold the Power button for about 15 seconds.
• Reconnect the power adapter and try turning it on again.

Boot into Recovery Mode

If the loop continues:

• Turn off the laptop.
• Turn it back on and immediately press the F11 key repeatedly until the Choose an option screen appears.
• Select Troubleshoot > Advanced options > Startup Repair.

Use System Restore (if available)

• From the same Advanced options menu, choose System Restore.
• Follow the prompts to restore your system to a point before the issue began.

Run HP Hardware Diagnostics

To rule out hardware issues:

• Turn off the laptop.
• Turn it on and immediately press the Esc key repeatedly, then press F2 to open HP PC Hardware Diagnostics.
• Run the System Tests (especially the Hard Drive and Memory tests).

Reset the PC (if other steps fail)

If nothing works, you may need to reset Windows:

• Go to Troubleshoot > Reset this PC.
• Choose Keep my files (if you want to preserve personal data) or Remove everything.

I hope the information shared has been useful and resolves your concern.

Wishing you a smooth and hassle-free experience ahead!

If this solution helped, please click “Accepted Solution” so others can benefit too. Don’t forget to hit the “Yes” button if you found this helpful!

Warm regards,

Max3Aj

HP Support