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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Presario CQ50

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11-17-2016 06:04 PM
My son gave me a Presario CQ50 that worked well for awhile, but now it won't even boot up. He suggests I change the battery but I can't figure out how to get into the computer. Where is the battery located on this equipment and what is the easiest way to change it.
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11-17-2016 06:46 PM - last edited on 08-22-2024 06:59 AM by SofiaML
Hi,
What is your Presario CQ50 ? Please use the following instructions to find out the model/product of your machine:
https://support.hp.com/us-en/document/ish_2039298-1862169-16
Normally, you can release the battery latch and pull the battery out
Regards.
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11-17-2016 06:46 PM - last edited on 08-22-2024 06:59 AM by SofiaML
Hi,
What is your Presario CQ50 ? Please use the following instructions to find out the model/product of your machine:
https://support.hp.com/us-en/document/ish_2039298-1862169-16
Normally, you can release the battery latch and pull the battery out
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
11-17-2016 07:38 PM
Thank you so much for the diagram and instructions. The battery popped right out. I've replaced the battery before in my desktop and guess I was expecting a small round battery. Can the battery be tested to see if that's the problem before I invest in a replacement?
11-17-2016 11:40 PM
Hi,
Laptops also use a small round battery called CMOS or RTC battery But in many cases ths battery is in one unit similar to the following image
It can live for the whole life of a laptop.
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
11-18-2016 06:59 AM
Thanks. Then, I guess I'm done. When you start talking about system boards, I'm wholly intimidated. Maybe later on I'll try to figure it out, or maybe I'll just take it to a computer repair store. Again, thanks for your enlightenment of my problem.