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- HP Community
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- Notebook Operating System and Recovery
- Pressing ctrl + alt + s opens the system information window

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05-10-2018 11:07 AM
Pressing ctrl + alt + s opens the system information window. How to disable it? Because it is very annoying, because when you work with many programs use this keyboard shortcut to save. What idiot came up with this keyboard shortcut for system information?
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Accepted Solutions
05-11-2018 12:20 AM
Hello diy13,
I have to admit that that shortcut is pretty weird...
Anyway, although this system information application is quite useful, you could try to remove it with these steps:
- Navigate to C:\Program Files (x86)\HP\HP System Event
- Find SysInfo or SysInfoEx
- Rename it
If it doesn't work, I guess just delete it. The HP System Event folder may be located in the Hewlett-Packard folder instead of the HP folder.
Let me know how that goes.
Kind regards,
Eddy
Hit the Accept as Solution if I solved your problem.
Hit the thumbs up to show appreciation!
I used to be an HP Expert. I no longer participate in this community.
05-11-2018 12:20 AM
Hello diy13,
I have to admit that that shortcut is pretty weird...
Anyway, although this system information application is quite useful, you could try to remove it with these steps:
- Navigate to C:\Program Files (x86)\HP\HP System Event
- Find SysInfo or SysInfoEx
- Rename it
If it doesn't work, I guess just delete it. The HP System Event folder may be located in the Hewlett-Packard folder instead of the HP folder.
Let me know how that goes.
Kind regards,
Eddy
Hit the Accept as Solution if I solved your problem.
Hit the thumbs up to show appreciation!
I used to be an HP Expert. I no longer participate in this community.
12-13-2018 10:23 AM
Whoever thought this was a good idea should have their head on the block. I've lost countless work before crashes because the auto increment and save function is that very shortcut in Maya and whenever I use HP workstations this issue has been coming up for years, seriously f whoever thought it was a good idea. Who is this person? I want them boiled in oil.
04-12-2019 06:13 AM - edited 04-16-2019 06:54 AM
Hello, here's a solution that worked for me.
I installed IOBit Unlocker (http://m.majorgeeks.com/files/details/iobit_unlocker.html), then rigkt-clicked on folder C:\Program Files\WindowsApps\AD2F1837.HPSystemEventUtility_1.0.16.0_x64__v10z8vjag6ke6 and choose "Unlock and rename".
I added a "#" before folder name. Folder was not renamed but finally ctrl-alt-s annoyance stopped.
Hope this helps
UPDATE: after a reboot the problem is still here.
04-13-2019 08:25 AM - edited 04-13-2019 08:26 AM
Using AutoRuns I disabled:
HPMessageService HP Message Service HP Inc.
c:\program files (x86)\hp\hp system event\hpmsgsvc.exe
I no longer get the sys info when Ctrl-Alt-S is pressed
04-16-2019 06:52 AM - edited 04-16-2019 08:23 AM
Hello, I don't have that folder. I found "HPSystemEventUtility.exe" in folder "C:\Program Files\WindowsApps\AD2F1837.HPSystemEventUtility_1.0.16.0_x64__v10z8vjag6ke6". It is normally impossible to rename it.
So I used a built-in Windows feature to rename/move files at boot. This is my solution:
I created in registry key HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager a MultiStringZ value named "PendingFileRenameOperations", containing 2 lines, needed to move the folder into c:\:
\??\C:\Program Files\WindowsApps\AD2F1837.HPSystemEventUtility_1.0.16.0_x64__v10z8vjag6ke6 \??\C:\AD2F1837.HPSystemEventUtility_1.0.16.0_x64__v10z8vjag6ke6
First line is source, second line is destination
After that, I rebooted system and the HP System Event Utility folder was moved into C:\ so I finally got rid of CTRL-ALT-S hotkey. Here's the registry file I used:
Windows Registry Editor Version 5.00 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager] "PendingFileRenameOperations "=hex(7):5c,00,3f,00,3f,00,5c,00,43,00,3a,00,5c,\ 00,50,00,72,00,6f,00,67,00,72,00,61,00,6d,00,20,00,46,00,69,00,6c,00,65,00,\ 73,00,5c,00,57,00,69,00,6e,00,64,00,6f,00,77,00,73,00,41,00,70,00,70,00,73,\ 00,5c,00,41,00,44,00,32,00,46,00,31,00,38,00,33,00,37,00,2e,00,48,00,50,00,\ 53,00,79,00,73,00,74,00,65,00,6d,00,45,00,76,00,65,00,6e,00,74,00,55,00,74,\ 00,69,00,6c,00,69,00,74,00,79,00,5f,00,31,00,2e,00,30,00,2e,00,31,00,36,00,\ 2e,00,30,00,5f,00,78,00,36,00,34,00,5f,00,5f,00,76,00,31,00,30,00,7a,00,38,\ 00,76,00,6a,00,61,00,67,00,36,00,6b,00,65,00,36,00,00,00,5c,00,3f,00,3f,00,\ 5c,00,43,00,3a,00,5c,00,41,00,44,00,32,00,46,00,31,00,38,00,33,00,37,00,2e,\ 00,48,00,50,00,53,00,79,00,73,00,74,00,65,00,6d,00,45,00,76,00,65,00,6e,00,\ 74,00,55,00,74,00,69,00,6c,00,69,00,74,00,79,00,5f,00,31,00,2e,00,30,00,2e,\ 00,31,00,36,00,2e,00,30,00,5f,00,78,00,36,00,34,00,5f,00,5f,00,76,00,31,00,\ 30,00,7a,00,38,00,76,00,6a,00,61,00,67,00,36,00,6b,00,65,00,36,00,00,00,00,\ 00
Copy and save it into a file like "remove.reg", then double click on it to merge it with the registry, press on "ok" and reboot. Voilà!
(check if folder names are the same as mine, otherwise this reg file will not work and you will have to manually edit registry)
05-27-2019 09:53 AM
A simpler method I found:
1. install IObit Unlocker (freeware) https://www.iobit.com/en/iobit-unlocker.php
2. Move to "C:\Program Files\WindowsApps\" (it is a hidden folder, you can access it by copying path to folder bar of file explorer)
3. Right click on "AD2F1837.HPSystemEventUtility_1.0.35.0_x64__v10z8vjag6ke6" (version may change), then select "IObit Unlocker"
4. When Iobit Unlocker window opens, press the little arrow near the "Unlock" button and select "Unlock and move", then move it to another path (for example C:\)
5. Reboot