• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Envy x360 15-bp106ur
Microsoft Windows 10 (64-bit)

Pressing ctrl + alt + s opens the system information window. How to disable it? Because it is very annoying, because when you work with many programs use this keyboard shortcut to save. What idiot came up with this keyboard shortcut for system information?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello diy13,

 

I have to admit that that shortcut is pretty weird...

 

Anyway, although this system information application is quite useful, you could try to remove it with these steps:

  1. Navigate to C:\Program Files (x86)\HP\HP System Event
  2. Find SysInfo or SysInfoEx
  3. Rename it

If it doesn't work, I guess just delete it. The HP System Event folder may be located in the Hewlett-Packard folder instead of the HP folder.

 

Let me know how that goes.

 

Kind regards,

Eddy

 

Hit the Accept as Solution if I solved your problem.
Hit the thumbs up to show appreciation!


I used to be an HP Expert. I no longer participate in this community.

View solution in original post

7 REPLIES 7
HP Recommended

Hello diy13,

 

I have to admit that that shortcut is pretty weird...

 

Anyway, although this system information application is quite useful, you could try to remove it with these steps:

  1. Navigate to C:\Program Files (x86)\HP\HP System Event
  2. Find SysInfo or SysInfoEx
  3. Rename it

If it doesn't work, I guess just delete it. The HP System Event folder may be located in the Hewlett-Packard folder instead of the HP folder.

 

Let me know how that goes.

 

Kind regards,

Eddy

 

Hit the Accept as Solution if I solved your problem.
Hit the thumbs up to show appreciation!


I used to be an HP Expert. I no longer participate in this community.
HP Recommended

I renamed "SysInfoEx". It helped. Thank you very much!

HP Recommended

Whoever thought this was a good idea should have their head on the block. I've lost countless work before crashes because the auto increment and save function is that very shortcut in Maya and whenever I use HP workstations this issue has been coming up for years, seriously f whoever thought it was a good idea. Who is this person? I want them boiled in oil.

HP Recommended

Hello, here's a solution that worked for me.

I installed IOBit Unlocker (http://m.majorgeeks.com/files/details/iobit_unlocker.html), then rigkt-clicked on folder C:\Program Files\WindowsApps\AD2F1837.HPSystemEventUtility_1.0.16.0_x64__v10z8vjag6ke6 and choose "Unlock and rename".

I added a "#" before folder name. Folder was not renamed but finally ctrl-alt-s annoyance stopped.

Hope this helps

 

UPDATE: after a reboot the problem is still here.

HP Recommended

Using AutoRuns I disabled:
   HPMessageService HP Message Service HP Inc.

   c:\program files (x86)\hp\hp system event\hpmsgsvc.exe

 

I no longer get the sys info when Ctrl-Alt-S is pressed

HP Recommended

Hello, I don't have that folder. I found "HPSystemEventUtility.exe" in folder "C:\Program Files\WindowsApps\AD2F1837.HPSystemEventUtility_1.0.16.0_x64__v10z8vjag6ke6". It is normally impossible to rename it.

So I used a built-in Windows feature to rename/move files at boot. This is my solution:

I created in registry key HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager a MultiStringZ value named "PendingFileRenameOperations", containing 2 lines, needed to move the folder into c:\:

 

\??\C:\Program Files\WindowsApps\AD2F1837.HPSystemEventUtility_1.0.16.0_x64__v10z8vjag6ke6
\??\C:\AD2F1837.HPSystemEventUtility_1.0.16.0_x64__v10z8vjag6ke6

 

 

First line is source, second line is destination

After that, I rebooted system and the HP System Event Utility folder was moved into C:\ so I finally got rid of CTRL-ALT-S hotkey. Here's the registry file I used:

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager]
"PendingFileRenameOperations "=hex(7):5c,00,3f,00,3f,00,5c,00,43,00,3a,00,5c,\
  00,50,00,72,00,6f,00,67,00,72,00,61,00,6d,00,20,00,46,00,69,00,6c,00,65,00,\
  73,00,5c,00,57,00,69,00,6e,00,64,00,6f,00,77,00,73,00,41,00,70,00,70,00,73,\
  00,5c,00,41,00,44,00,32,00,46,00,31,00,38,00,33,00,37,00,2e,00,48,00,50,00,\
  53,00,79,00,73,00,74,00,65,00,6d,00,45,00,76,00,65,00,6e,00,74,00,55,00,74,\
  00,69,00,6c,00,69,00,74,00,79,00,5f,00,31,00,2e,00,30,00,2e,00,31,00,36,00,\
  2e,00,30,00,5f,00,78,00,36,00,34,00,5f,00,5f,00,76,00,31,00,30,00,7a,00,38,\
  00,76,00,6a,00,61,00,67,00,36,00,6b,00,65,00,36,00,00,00,5c,00,3f,00,3f,00,\
  5c,00,43,00,3a,00,5c,00,41,00,44,00,32,00,46,00,31,00,38,00,33,00,37,00,2e,\
  00,48,00,50,00,53,00,79,00,73,00,74,00,65,00,6d,00,45,00,76,00,65,00,6e,00,\
  74,00,55,00,74,00,69,00,6c,00,69,00,74,00,79,00,5f,00,31,00,2e,00,30,00,2e,\
  00,31,00,36,00,2e,00,30,00,5f,00,78,00,36,00,34,00,5f,00,5f,00,76,00,31,00,\
  30,00,7a,00,38,00,76,00,6a,00,61,00,67,00,36,00,6b,00,65,00,36,00,00,00,00,\
  00

 

Copy and save it into a file like "remove.reg", then double click on it to merge it with the registry, press on "ok" and reboot. Voilà!

(check if folder names are the same as mine, otherwise this reg file will not work and you will have to manually edit registry)

 

 

 

HP Recommended

A simpler method I found:

1. install IObit Unlocker (freeware) https://www.iobit.com/en/iobit-unlocker.php

2. Move to "C:\Program Files\WindowsApps\" (it is a hidden folder, you can access it by copying path to folder bar of file explorer)

3. Right click on "AD2F1837.HPSystemEventUtility_1.0.35.0_x64__v10z8vjag6ke6" (version may change), then select "IObit Unlocker"

4. When Iobit Unlocker window opens, press the little arrow near the "Unlock" button and select "Unlock and move", then move it to another path (for example C:\)

5. Reboot

:Wink:

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.