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HP Recommended
Microsoft Windows 10 (64-bit)

My HP pavilion x360 convertible failed the Hard Drive Long DST Check.The failure ID : RLPBL3-9KGC56-GXGJ2K-61A003.It says Hard Drive 1 - Primary HDD Bay* i just want to use the laptop and if i cant i just want the data too

3 REPLIES 3
HP Recommended

@hi_hi,

 

A failed long DST test means that some sectors on the drive are corrupted that no longer hold data. If this happens, you need to get a new drive and install Windows on it.

 

If you provide the full product or model number of the notebook, we can give you more info about a type of a replacement drive you need and how to install Windows on it.

Find product and serial numbers for HP PCs, printers, and accessories | HP® Support

 

Once you are able to run Windows from a new drive, you may hook up the failed drive to the notebook via a USB to SATA adapter to try to retrieve data from the old drive.

HP Recommended

Little question can i get any website data or password from the corrupted drive?

HP Recommended

can't answer your question because nobody knows how extensively your drive sectors are corrupted and what data was lost.

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