Primary HDD Failure

[Chrisader]

I'm not sure what happened for this to occur. One minute I put my laptop to sleep, the next, it won't get passed the HP Logo when I boot it up. When I ran a Quick system test, this error ID came up. I hope it helps. The subject is what I believe is wrong. 

 

[WAWood · Accepted solution]

@Chrisader 

That error code means your hard drive has failed and needs to be replaced.

Once you have the replacement drive, read the information below about HP Could Recovery to be used to restore your PC to working condition:

If your PC is a 2016 model or newer, you should see if you can make a bootable USB recovery drive using the HP cloud recovery tool on a working PC.

The recovery drive can then be used to install Win10 and the HP drivers and utilities that originally came with your PC.

Here is the link: https://support.hp.com/us-en/document/c06162205

[Chrisader]

Thank you very much for your quick reply. I appreciate the time you took to help me out. The all of suddenness of this is very upsetting.  I'm going to look into a replacement hard drive, if it's even worth it. Thank you also for also adding what I can do to possibly save everything on my hard drive. That I will definitely do. I really appreciate it.