Printer paper mismatch

[bnbunch]

Have 2 trays setup for different media

Tray 1 A5 Intermediate type paper

Tray 2 Letter plain paper

Have tried Auto detect, but when printing to A5 it doesnt print correctly due to different thickness of

paper, thus why I have to change it to Intermediate

Setup duplicate printer with different settings

Printer 1 with A5 and intermediate paper type Tray 1

Printer as Letter plain

Both configured to match printer settings on printer

Problem arises when trying to print letter size with intermediate paper
I get a message that paper source has changed. Do you want to Use Printer 2 with
Intermediate paper settings. Message box OK to continue.
I click ok, but it prints to other tray (Tray 1 configured for A5)
which is the wrong size but right paper type.
Only way to get to print to Tray 2 is have to take paper out of tray 1 then it will print to tray2.

I would like to disable this warning on continue with printing to correct tray

[Garp_senchau]

@bnbunch, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

Change Tray 2 media type to Intermediate

Go to your printer's settings (on the printer screen or web interface).

Set Tray 2 media type to Intermediate.

Now it can match both Letter size and Intermediate paper.

Force Tray 2 in printer settings

Open Printer Properties for the Letter printer.

Set:

Paper Size = Letter

Media Type = Intermediate

Tray/Paper Source = Tray 2 (do not use Auto)

Click OK and print.

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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