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HP Recommended

Have 2 trays setup for different media

Tray 1 A5 Intermediate type paper

Tray 2 Letter plain paper

Have tried Auto detect, but when printing to A5 it doesnt print correctly due to different thickness of

paper, thus why I have to change it to Intermediate

Setup duplicate printer with different settings

Printer 1 with A5 and intermediate paper type Tray 1

Printer as Letter plain

Both configured to match printer settings on printer

 

 

Problem arises when trying to print letter size with intermediate paper
I get a message that paper source has changed. Do you want to Use Printer 2 with
Intermediate paper settings. Message box OK to continue.
I click ok, but it prints to other tray (Tray 1 configured for A5)
which is the wrong size but right paper type.
Only way to get to print to Tray 2 is have to take paper out of tray 1 then it will print to tray2.

 

I would like to disable this warning on continue with printing to correct tray

 

1 REPLY 1
HP Recommended

@bnbunch, Welcome to HP Support Community,

 

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

 

Change Tray 2 media type to Intermediate

Go to your printer's settings (on the printer screen or web interface).

Set Tray 2 media type to Intermediate.

Now it can match both Letter size and Intermediate paper.

 

Force Tray 2 in printer settings

Open Printer Properties for the Letter printer.

Set:

Paper Size = Letter

Media Type = Intermediate

Tray/Paper Source = Tray 2 (do not use Auto)

Click OK and print.

 

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

 

Take care and have a good day. 

 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

Garp_Senchau
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.