Problem BIOS

[Janek24]

Hello I have a HP Pavilion DV5 1026eo Laptop My Computer does not give a picture only caps lock and num lock flashes the error code is 2 long flashes I would really like your help

[Gaya1239]

Hi @Janek24,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you are facing an issue with blinking caps lock and num lock lights on your HP Pavilion DV5 1026eo Laptop indicating a hardware issue. Typically, when the caps lock and num lock lights blink in a specific pattern, it's a way for the system to communicate an error code.

In your case, the pattern you're describing with two long flashes generally indicates a BIOS corruption issue. BIOS (Basic Input/Output System) is a firmware that initializes hardware during the boot process before your operating system starts.

Here are some steps you can try to troubleshoot and resolve the issue:

Perform a Hard Reset:

• Turn off the laptop.
• Disconnect the AC adapter and remove the battery.
• Press and hold the power button for about 15 seconds to discharge any residual power.
• Reinsert the battery and reconnect the AC adapter.
• Try turning on the laptop again.

Attempt BIOS Recovery:

• Some HP laptops support BIOS recovery by pressing specific keys or using a combination of keys during startup. Refer to your laptop's user manual or HP's support website for instructions on how to perform a BIOS recovery on your specific model.

Check for Hardware Issues:

• If the BIOS recovery doesn't work, it's possible that there could be a hardware issue causing the problem. In this case, you may need to contact HP support or a qualified technician for further diagnosis and repair.

Memory and Component Check:

• Sometimes, faulty RAM or other internal components can cause boot issues. Try reseating the RAM modules and any other removable components (such as the hard drive) to ensure they are properly connected.

External Monitor Test:

• Connect an external monitor to your laptop to see if you can get any display output. If you can see the display on the external monitor, it may indicate a problem with the laptop's built-in display.

I hope this helps. 

Take care and have a good day.

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