Problem in PCI and other device

[MRUMAX]

dear sir,

I ve just purchased HP 15-g009ax,Unfortunately it has problem in "other devices"  i,.e. 1. MAP SMS./MMS, 2.  PCI DEVICE, 3 Unknown device.

please help me.

REgards,

[Paul_Tikkanen]

Hi:

Here is the driver you need for the PCI device.

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-141812-1&cc=us&dlc=en&lc=en...

I would need you to post the hardware ID's for the other devices needing drivers.

Here is how to find the hardware ID for the Unknown device and you can do the same for the others...

Go to the device manager and click on the Unknown Device.

Then click on the details tab at the top of the unknown device window.

Now you see a Property drop down list and it is defaulted to Device Description.

Drop down on that list and select the third item (Hardware ID's).

Post the top string of characters you see in the window.

[MRUMAX]

Dear Sir,

Thanks for the reply.

herebelow is the string

ACPI\VEN_ASD&DEV_0001
ACPI\ASD0001
*ASD0001

Thanks and awaiting for your kind reply.

Mitesh [Personal Information edited by Moderator]

[Paul_Tikkanen · Accepted solution]

You're very welcome.

I have zipped up and attached the drivers for the ACPI\VEN_ASD&DEV_0001 device under attachments below.

Download and unzip the file to a folder.  Do not do anything with the files in the folder.

Go to the device manager and click on the ACPI\VEN_ASD&DEV_0001 needing the driver.

Click on the driver tab.  Click on Update Driver.

Select the Browse my computer for driver software option and browse to the driver folder you unzipped.

Make sure the Include Subfolders box is checked, and the driver should install.

Then reboot.

[MRUMAX]

Dear Sir,

Thanks for the solution.

Regards

[Paul_Tikkanen]

Anytime.

Glad to have been of assistance.

[Joseics]

HP Elite x2 1012 G1  device manager shwing SMS/MMS device as unknown device . 

Laptop working with below OS : Win10 Pro 64bit. Pls help to find correct driver for the same...