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‎05-28-2021 03:23 PM - edited ‎05-28-2021 03:25 PM

HP Recommended
Product: HP Laptop 15bs1xx
Operating System: Microsoft Windows 10 (64-bit)

 Hard Drive 1

Bay primary HDD * ??

 

 

Failure ID: MCU3MV-9A4ALL-XD7W2J-60QA03

 

 

I do not speak English *

 

2 REPLIES 2

‎05-28-2021 03:33 PM

HP Recommended

Hi,

It means the Hard Drive has failed and needs to be replaced.

You should replace with a 2.5" SATA SSD which would give a good boost to the performance of the notebook.

Example

https://www.amazon.com/Crucial-MX500-500GB-NAND-Internal/dp/B0786QNS9B/ref=sr_1_1_sspa?dchild=1&keyw...

 

On pages 53-54 of service manual you can see the procedure to replace the Hard Drive.

http://h10032.www1.hp.com/ctg/Manual/c05493257.pdf

 

You can create a USB drive with Windows 10 on it (on a different PC) and then use to install Windows on the notebook once you have replaced the drive

Download Windows 10

 

Hope it helps,

David

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‎07-10-2021 03:33 PM

HP Recommended

Ok, what's problem now?

IMG_٢٠٢١٠٧١٠_٢٣٣٢٢٣.jpg

 

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