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‎08-14-2024 11:13 AM

HP Recommended
Product: HP Laptop PC 15s-fq2000 (2D119AV)
Operating System: Microsoft Windows 11

When i push the start batton it start but the display remains black.on the block num key there is a white LED that flashes 3 times slowly and 2 times quickly. What does this error correspond to and how can I solve the problem?

Category:
1 REPLY 1

‎08-14-2024 11:24 AM - edited ‎08-14-2024 11:25 AM

HP Recommended

Hi @Fede110803_ 

 

This error indicates that a memory is damaged or not compatible, open the device, if you have two  ram remove one and try each ram in different slots.

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