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‎08-18-2019 07:24 AM - last edited on ‎08-18-2019 12:33 PM by Retired

HP Recommended
Product: Hp pavilion dv7
Operating System: Microsoft Windows 10 (64-bit)

i install the 1903 windows update with success , but after the restart i have black screen

Now i have 1803 version



product no: LK787EA#B1A


thank you very much
Aris

 

1 REPLY 1

‎08-20-2019 09:10 AM

HP Recommended

@predator7

 

Please follow the troubleshooting steps in this Microsoft Link: https://support.microsoft.com/en-in/help/4089834/windows-10-troubleshoot-problems-updating

 

Keep me posted how it goes 😊

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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