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‎07-17-2022 01:55 PM

HP Recommended
Product: HP Laptop - 15s-eq0046nl
Operating System: Microsoft Windows 10 (64-bit)

I created the flash USB using another PC (indicating the right product ID of the PC that was supported by the tool) and I inserted the flash USB to the HP PC to be recovered.

I changed the boot configuration to let it boot from the flash USB, selected the "Factory Reset".

After the PC rebooted a command wondows opened with the following lines:

 

X:\windows\system32>Wpeinit

X:\windows\system32>powercfg /s 8c5e7fda-e8bf-4a96-9a85-a6e23a8c635c

X:\windows\system32>Diskpart /s x:\WMIdiskpart.txt  

Microsoft DiskPart version 10.0.19041.1

 

Copyright (C) Microsoft Corporation.

On computer:MININT-EMP7SJD

_

 

After this message the commend window remains open nd nothing else happen.

Can you please help me with this issue ?

Thanks

BR

Giovanni

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