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‎10-30-2011 03:18 PM

HP Recommended

My computer is a HP 8710w with Windows XP servicepack 3.

 

At startup I get the following messages:

 

AccelerometerSt.exe - Can't find the startaddress

 

 Can't find the startaddress for the procedure _except_handler4_common inte the DLL-file msvcrt.dll.

 

 

Could anybody help me with my problem?

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-30-2011 05:35 PM

HP Recommended

Hi,

 

Uninstall HP 3D DriveGuard, restart the notebook and then download and reinstall this application using the installer on the link below.

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

 

After the installation, restart the notebook again.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

View solution in original post

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2 REPLIES 2

‎10-30-2011 05:35 PM

HP Recommended

Hi,

 

Uninstall HP 3D DriveGuard, restart the notebook and then download and reinstall this application using the installer on the link below.

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

 

After the installation, restart the notebook again.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Was this reply helpful? Yes No

‎06-16-2017 02:39 PM

HP Recommended

Thank you for the assistance. I am not very good at changing/adding and deleting software and it scares me so when this error message came up after an update I was afraid of what I might have to do to correct the problem. Your directions were clear and precise and the problem was stated exactly as I experienced it so that was encouraging in the fact that the solution would work. I followed your instructions and restarted the laptop to make sure the error didn't appear again. 

Mine appeared on my HP Beats laptop with windows 10 upgrade from windows 7.

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