• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
System Management
Microsoft Windows 10 (64-bit)

Hi there!

My HP ProBook, with windows 10, have exclamation mark in "Other Devices/Base System Device and SMS/MMS Message Access and a another trouble (!) in "System Devices/HP Mobile Data Protection.

I would really appreciate if someone could help me to get rid of these annoying exclamation marks from my laptop's system.

Best regards everyone

Zuba2

1 REPLY 1
HP Recommended

Hi:

 

What is the full model number or  product number of your HP ProBook?

 

The product number can be found on the same label as the serial number.

 

Please do not post the serial number.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.